Clean place with genuinely helpful and very amiable staff and stunning view of the lake. Functional & tastefully decorated room with a nice balcony and a safe. Perfect location near to the shopping street, the very upscale shopping area, and beautiful Lugano; easy check-in. Also, directly on the lakeshore. Simply no reason to complain, really enjoyable stay.

I enjoyed this hotel, it's clean and gorgeous. the staff were exceptional, overall. - I got a spotless and silent room with my own bathroom. - Incredible service was provided here. - What's more, there's parking underneath the building. - the hotel is beautiful and well-maintained. Staff members were incredibly helpful and accommodating. My room was clean, quiet, and had a private bathroom. the service provided during my stay was outstanding. the convenience of having parking available underneath the building was a bonus.

Perfect spot right next to a cathedral and chapel. Great amenities available ✨.

The breakfast was absolutely excellent with bacon, cheeses and hot offerings and had something for everyone. We thoroughly enjoyed the marvelous and unbeatable location steps away from Santa Maria degli Angioli church. the hotel was in a lovely area, near to public transport, the cathedral in the old city-lake and the Grand Palace :)

The rooms here are not only well-designed but also super practical, with all the essentials like a safe box, TV, and even tea and coffee making gear - no need to run out for your caffeine fix! And let's not forget the awesome services; they've got a top-notch pool that's just perfect for some aquatic chill time 🏊.

The staff was incredibly nice and consistently courteous. They offered an amazing meal in the morning. The room was modern and silent with decent views of the lake. I enjoyed having a safe box, TV, and tea and coffee making equipment in the room.

The breakfasts here are more than enough with soy milk, making it a totally pleasant stay for a visit.

Had a very special stay for three nights. They gave me a well-appointed and nicely decorated room with "landmark view" and large wardrobes. The location was excellent and beautiful, satisfied in everything.

this place has recently refurbished rooms with a view and affable staff, convenient parking, and serves a more than adequate breakfast with soy milk.

The family suite with a view of the lake is well-equipped with amenities, and the central location offers convenient on-site parking.

the hotel is special, has superfriendly staff and perfect lake views.

Wonderful and Relaxing Days

I recently stayed at a charming hotel in a beautiful lakeside location. The hotel exuded a sense of faded grandeur, with its historic architecture, marble floors, and elegant artwork. The rooms were clean and comfortable, with a rainfall shower that provided a luxurious experience. The outdoor pool was a perfect spot to relax and enjoy the tranquil surroundings. The breakfast buffet offered a satisfying selection of options. I had a wonderful and relaxing stay at this hotel.

Historic-style building, good sized rooms with landmark view as well as a twin bed. Favourable location with good restaurant nearby.

The breakfast was very good and rich. The staff was very friendly. The location is top! Right in the old town and at the lake. Own parking lot.

But unfortunately we were not satisfied with the room. Very old and too small for 3 persons. The room would be suitable for max. 2 persons. For such a hotel at this location the drinking water was missing e.g. a bottle of mineral in the room. At the time of booking the room was also equipped with a shower, which unfortunately was not the case. We had a bathtub. Also a balcony was missing, what was the case in other rooms. Price performance unfortunately not suitable. There are 2-star hotels that can meet this need. At the check-out we also had no solution-oriented person or contact person in front of us. The lady told us regarding drinking water in the room that breakfast was top, then they could reduce breakfast and deposit drinking water in the room instead! Some hotels do this. We just wanted to tell you that such a nice hotel at this location and with good staff takes our request concerning drinking water seriously. It is only about a bottle of mineral! Incredible response from the lady at the front desk.

Comfortable beds, expansive breakfast, convenient location, helpful staff, beautiful lake views.

Absolutely nothing to say about dislikes.